All of my items are made to order and have varying production times of 1-4 weeks. Details can be found in each item description.
Estimated shipping time is 3-5 business days and all items are sent with tracking.
We cannot guarantee that the USPS will not experience delays after the package is dropped off
Customs and import taxes - Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges:
I gladly accept returns, exchanges, and cancellations on non-custom orders
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders (this includes costumes made to your measurements)
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.